Shipping & Delivery

We handpick the best freighters and couriers, only partnering with those that provide great friendly service and will safely deliver your new furniture pieces in pristine condition.

Free Shipping Suburbs:

We offer FREE 2 Man Standard Delivery to a wide range of suburbs. Please note: free delivery thresholds do not apply to B2B orders.

  • Orders over$2000
    • Sydney Metro
  • Orders over$2500
    • Melbourne Metro
    • Blue Mountains
    • Central Coast
    • Newcastle, Lake Macquarie & Hunter
    • Wollongong & Illawarra
    • Macarthur & Wollondilly fringe
    • Canberra & Surrounds
  • Orders over$3000
    • Brisbane, Gold Coast, Ipswich & Moreton Bay
    • NSW North Coast
    • Other NSW fringe
    • Other Victoria
  • Orders over$4000
    • Adelaide Metro
    • Perth Metro
    • Noosa & Sunshine Coast
    • Caboolture & Bribie Island
    • NSW Far South Coast
    • Geelong
    • Mornington Peninsula
  • Orders over$4500
    • Central NSW
  • Orders over$5000
    • Northern QLD
    • (Bundaberg to Cairns along freeway)
  • Orders over$6000
    • Tasmania
    • (Hobart, Launceston)

*Check if your postcode is eligible for free shipping & see full Ts & Cs at the link below.

View Eligible Postcodes

Delivery Options

2 Man Standard Delivery

  • Delivered by a specialist furniture only courier
  • Delivery is approximately 3-5 days after dispatch
  • A courier will contact you to arrange a suitable time frame for your furniture delivery
  • Delivery is door-to-door (ground floor only)*
  • Standard delivery does not include assembly or rubbish removal
  • We may be able to leave your smaller items in a safe place out of the weather
  • If you are unable to accept delivery for larger items, a redelivery fee may apply*

*See Terms and Conditions below for more information

Premium Delivery

  • Delivered by a specialist furniture only courier
  • Booked in every Wednesday for next day Sydney delivery and next week Melbourne & Brisbane delivery
  • A courier will contact you to arrange a suitable time frame for your furniture delivery
  • Includes delivery to room of your choice*
  • Includes assembly and rubbish removal
  • Available to all metro areas in Melbourne, Sydney and Brisbane
  • We recommend using this service where possible for larger and heavier items

*See Terms and Conditions below for more information

Homewares Delivery

  • All homewares are delivered by a standard carrier ie Auspost, TOLL etc
  • Drivers can not call on approach to facilitate delivery
  • We may be able to leave your smaller items in a safe place out of the weather
  • If you are unable to accept delivery for larger items, a redelivery fee may apply*

*See Terms and Conditions below for more information

Shipping Terms & Conditions

Delivery timeframes & pre-orders

Delivery timeframes are estimates only and may be affected by stock availability, carrier delays, public holidays and peak periods such as Black Friday and Christmas. Pre-order items are typically around 12 weeks away. Unless you ask for a split shipment, your whole order is held until every item is ready to ship.
Delivery pricing & split shipments

Delivery is calculated at checkout, and is dependent on the size of your total order and your location. Therefore the shipping price quoted at checkout is for one delivery only, and all items will be held until the entire order is ready to ship. If you would prefer to receive in stock items first, please Contact Us and we can organise separate shipments, though this may incur an extra delivery fee.
Delivery contact & address changes

Please make sure your phone number and delivery address are correct, as the courier will contact you to arrange a delivery window. Someone must be available to receive the goods. If you need to change your address, contact us as soon as possible. Changes may not be possible once your order is in transit.
Damaged or missing items

Please check your items when they arrive. If anything is damaged or missing, let us know within 5 business days and send photos and your order number. Please keep all packaging until the issue is resolved, so we can sort it out quickly with the carrier.
Delivery limitations

We can’t deliver furniture to PO Boxes or parcel lockers. Remote and some regional areas may have longer transit times or extra delivery charges, which will show at checkout.
Free delivery & B2B orders

Free delivery thresholds do not apply to B2B orders.
Pick-up orders

We’ll email you when your order is ready for collection. Please bring [order number / ID]. Our warehouse is closed on all long weekends.
Property access & redelivery

It is the customer's responsibility to ensure the goods purchased will fit into the nominated property; this includes but is not limited to property access, stairs, doorways etc. Standard delivery is door-to-door only. Long, unsealed driveways or difficult access points may incur an extra fee. If an order is not able to be delivered due to the customer not being home during the allocated time frame, or the items not fitting through access points then a redelivery fee may apply.